Posts from — August 2009

As MYOB professional partners, we’re authorised to supply MYOB accounting software. We can supply, install, and train our clients to do their bookkeeping using MYOB software.

A client contacted us yesterday asking us to supply them with MYOB Premier Enterprise for their franchise. It’s a “high-end” version of accounting plus – and comes with five single usr licences

This means that you can have five different users – in different locations, all access the one data file. It’s great for retail outlets – maybe a chain of shops linking back to head office.

The clients have a bookkeeper that’s going to come in and do their bookwork. What is surprising is the fact that the bookkeeper did not advise the client that they would need their own server – and possible an IT guy to come and help them get the system set-up.

Clients are looking for more than just a bookkeeper these days. Clients are looking for a bookkeeping service that will actually supply “customer service” – you know, the old fashioned type of service that was not just knowledge. It’s “service with a smile” service with “heart”.

If you want the “wham, bham, thank-you ma’am”, then there’s plenty of cowboy bookkeepers out there who’ll do the work for next to nothing, and more often give you no service, and heaps of headaches, a set of incorrect figures but at least you’ll have not paid much for your bookkeeping fees.