Category — book keeper

We’re amazed at how some clients just want to throw their money at us!

They make the decision to take on a bookkeeping service, to save on accounting fees but fail to realise they can make further savings from procedures that we ask them to put in place.

They seem to think that as bookkeepers we are also mind-readers, so they decide that we know everything that goes on in their small business, and stop the channels of communication.

It makes sense that your bookkeeper is only as good as the information you give them. If you misplace or lose bank statements, invoices, receipts etc, then your bookkeeper will have to spend time (=money) chasing them or wait for you to locate them before their tasks can be completed

These delays equate to time lost and money wasted.

Similarly, if you are slow to get back to your bookkeeoer when quiries are raised, then that will slow down the work flow, and your bookkeeper may fill the schedule that was allocated to your work, with another client.

Again, delays that you cause through not keeping an eye on your bookkeeping can cost money.

Other examples are outlined in our free report that you can download HERE

The worst case scenario maybe that your bookkeeper is stealing and it may be months or even years before you notice.

By which time it could be too late – as in the case of the large electrical retailer, where the bookkeeper found it e-e-easy to steal $20million unnoticed. By changing a few simple habits you can truly make the most of your bookkeeper

As bookkeepers in and around Mandurah, Dudley Park, Coodanup, Greenfields, Erskine, Pinjarra and Meadow Springs, Western Australia it seems that we’ve known something that WBC has only just discovered: Clients actually respect and demand REAL customer service.

This amazing fact uncovered by WBC (one of the big four Australian Banks) was revealed by one of their bank tellers whilst we were doing some banking on behalf of one of our Mandurah bookkeeping clients

One wonders how much money was spent by their marketing department to learn that customers actually want to be treated like real people by, wait for it, real people. [Read more →]

Is “Off-site bookkeeping” the same as “Mobile Bookeeping”?

Whether you use MYOB / Quickbooks, or you need Software Training for your small business in and around Mandurah, Dudley Park, Coodanup, Greenfields, Erskine, Pinjarra and Meadow Springs, Australia, we are here to help. Contact our Mandurah team of mobile book-keepers now [Read more →]