Category — bookeeping

As bookkeepers in and around Mandurah, Dudley Park, Coodanup, Greenfields, Erskine, Pinjarra and Meadow Springs, Western Australia it seems that we’ve known something that WBC has only just discovered: Clients actually respect and demand REAL customer service.

This amazing fact uncovered by WBC (one of the big four Australian Banks) was revealed by one of their bank tellers whilst we were doing some banking on behalf of one of our Mandurah bookkeeping clients

One wonders how much money was spent by their marketing department to learn that customers actually want to be treated like real people by, wait for it, real people. [Read more →]